Farming out MIS

Supermarket executives representing Pathmark, Harvest Foods, Randall's Food Markets and Marsh Supermarkets discuss the pros and cons of outsourcing their management information systems operations. Retailers who have already invested heavily in their own systems might find such a move unprofitable. Building up an in-house department could also position retailers well for implementing Efficient Consumer Response strategies. Those looking for a capital injection could be rewarded by outsourcing, however.
Retailers need to weigh the costs and benefits before outsourcing MIS functinas Outsourcing of management information systems functions is not a decision supermarkets undertake lightly. A move that might greatly [...]