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Trust-based commitment: multidimensional consumer-brand relationships

Authors :
Hess, Jeff
Story, John
Source :
Journal of Consumer Marketing. June, 2005, Vol. 22 Issue 6, p313, 9 p.
Publication Year :
2005

Abstract

Brand loyalty in consumers and the factors which build such trust-based commitments and satisfaction in them are studied by using a multi-dimensional relationship model.

Details

Language :
English
ISSN :
07363761
Volume :
22
Issue :
6
Database :
Gale General OneFile
Journal :
Journal of Consumer Marketing
Publication Type :
Academic Journal
Accession number :
edsgcl.143501090