Back to Search
Start Over
Manage complaints to enhance loyalty
- Source :
- Quality Progress. Feb, 2006, Vol. 39 Issue 2, p28, 7 p.
- Publication Year :
- 2006
-
Abstract
- The importance of effective complaint handling processes, and methods to manage them, in an organization, is discussed.
Details
- Language :
- English
- ISSN :
- 0033524X
- Volume :
- 39
- Issue :
- 2
- Database :
- Gale General OneFile
- Journal :
- Quality Progress
- Publication Type :
- Periodical
- Accession number :
- edsgcl.143139999