Cite
Optimal management of cross-trained workers in services with negligible switching costs
MLA
Berman, Oded, et al. “Optimal Management of Cross-Trained Workers in Services with Negligible Switching Costs.” European Journal of Operational Research, vol. 167, no. 2, Dec. 2005, p. 349. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.136523137&authtype=sso&custid=ns315887.
APA
Berman, O., Wang, J., & Sapna, K. P. (2005). Optimal management of cross-trained workers in services with negligible switching costs. European Journal of Operational Research, 167(2), 349.
Chicago
Berman, Oded, Jiamin Wang, and K.P. Sapna. 2005. “Optimal Management of Cross-Trained Workers in Services with Negligible Switching Costs.” European Journal of Operational Research 167 (2): 349. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.136523137&authtype=sso&custid=ns315887.