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How sales managers control unethical sales force behavior

Authors :
DeConinck, James B.
Source :
Journal of Business Ethics. Oct, 1992, Vol. 11 Issue 10, p789, 10 p.
Publication Year :
1992

Abstract

A survey of sales managers was conducted to determine the extent to which the performance level and unethical behavior of sales personnel affect the sales manager's supervisory reactions to unethical behavior. The results showed that the performance level of sales personnel and the consequences of their unethical acts affected sales managers in some of their disciplinary reactions. The results were compared with the contradicting and supporting results of earlier studies.

Details

ISSN :
01674544
Volume :
11
Issue :
10
Database :
Gale General OneFile
Journal :
Journal of Business Ethics
Publication Type :
Academic Journal
Accession number :
edsgcl.13617062