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Using online conversations to study word-of-mouth communication

Authors :
Godes, David
Mayzlin, Dina
Source :
Marketing Science. Fall 2004, Vol. 23 Issue 4, p545, 16 p.
Publication Year :
2004

Abstract

Managers are very interested in word-of-mouth communication because they believe that a product's success is related to the word of mouth that it generates. However, there are at least three [...]

Details

Language :
English
ISSN :
07322399
Volume :
23
Issue :
4
Database :
Gale General OneFile
Journal :
Marketing Science
Publication Type :
Academic Journal
Accession number :
edsgcl.126388226