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The hard and soft sides of IT outsourcing management

Authors :
Barthelemy, Jerome
Source :
European Management Journal. Oct, 2003, Vol. 21 Issue 5, p539, 10 p.
Publication Year :
2003

Abstract

Information technology (IT) outsourcing management has two sides, which are the hard and soft sides denoting construct and trust respectively. IT outsourcing not being governed by either the hard side nor the soft side is destined to fail.

Details

Language :
English
ISSN :
02632373
Volume :
21
Issue :
5
Database :
Gale General OneFile
Journal :
European Management Journal
Publication Type :
Academic Journal
Accession number :
edsgcl.123246785