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Home-based agents: a cost-saving alternative to offshoring? An insightful Q & A with west corporation

Source :
Customer Interaction Solutions. June, 2004, Vol. 22 Issue 12, p40, 4 p.
Publication Year :
2004

Abstract

With concerns rising about offshore outsourcing in terms of quality and security, more companies are becoming interested in the costsaving benefits of using agents who work from their homes. This […]

Details

Language :
English
ISSN :
15333078
Volume :
22
Issue :
12
Database :
Gale General OneFile
Journal :
Customer Interaction Solutions
Publication Type :
Periodical
Accession number :
edsgcl.118584352