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Research reveals new profile of customer service providers
- Source :
- Training. September, 1991, Vol. 28 Issue 9, pS13, 3 p.
- Publication Year :
- 1991
-
Abstract
- We used to think of our customer service department as our back room, but then we reminded ourselves that that's where we were winning or losing the majority of our [...]
- Subjects :
- Times Mirror Training Inc. Learning International Div. -- Reports -- Public relations
Business consultants -- Reports -- Standards -- Public relations
Services industry workers -- Public relations -- Reports
Services industry -- Public relations -- Reports
Customer relations -- Standards -- Reports
Company public relations
Business, general
Business
Education
Human resources and labor relations
Subjects
Details
- Language :
- English
- ISSN :
- 00955892
- Volume :
- 28
- Issue :
- 9
- Database :
- Gale General OneFile
- Journal :
- Training
- Publication Type :
- Periodical
- Accession number :
- edsgcl.11356832