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Start Over
For Better Customer Service, Concentrate on Your Tellers
- Source :
- American Banker. November 14, 2003, Vol. 168 Issue 220, 17
- Publication Year :
- 2003
-
Abstract
- Banks have been trying for years to figure out what customers want. Unfortunately, they often reach conclusions without asking the customers themselves. The best example of such an error was [...]
Details
- Language :
- English
- ISSN :
- 00027561
- Volume :
- 168
- Issue :
- 220
- Database :
- Gale General OneFile
- Journal :
- American Banker
- Publication Type :
- Periodical
- Accession number :
- edsgcl.110150230