Creating a superior customer-relating capability

MLA

Day, George S. “Creating a Superior Customer-Relating Capability.” MIT Sloan Management Review, vol. 44, no. 3, Mar. 2003, p. 77. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.100572490&authtype=sso&custid=ns315887.

APA

Day, G. S. (2003). Creating a superior customer-relating capability. MIT Sloan Management Review, 44(3), 77.

Chicago

Day, George S. 2003. “Creating a Superior Customer-Relating Capability.” MIT Sloan Management Review 44 (3): 77. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.100572490&authtype=sso&custid=ns315887.