Digital democracy

In the contemporary landscape of public administration, significant changes have taken place, driven by the need for efficiency, transparency and increased citizen involvement. Three key concepts encapsulate these changes: New Public Management, e-governance, and the ubiquitous role of social media. Each represents a transformative approach to governance, collectively shaping a more responsive and accountable public sector. This book explores the significant contributions of social media to democratic governance models, the realization of the principles of new public management and e-governance. It examines how social media facilitates transparency, improves accountability and citizen engagement, and encourages collaborative governance, thereby redefining traditional models of public administration.