The Relationship Between Organizational Citizenship Behavior and Organizational Performance of Librarians

Purpose: The purpose of this study was to investigate the relationship between organizational citizenship behavior and job performance among public librarians in Ilam province. Methodology: The methodology applied for this research was descriptive and correlational in nature, with data collected through survey methods. Utilizing the organizational citizenship behavior questionnaire developed by Podsakoff et al. (1990) and the job performance questionnaire by Paterson (1970), the study focused on the librarians in Ilam province in 2023. With three predictor variables considered, a confidence level of 0.95, test power of 0.90, and G*Power software indicating a minimum required sample size of 99 individuals, a total of 103 participants were included in the analysis after accounting for an additional 5% sample volume. Findings: The findings revealed significant relationships between altruism and civil virtue among librarians, as well as associations between respect for librarians and their job performance. However, no significant correlations were found between conscientiousness or chivalry and job performance. Conclusion: In democratic systems, increasing attention is being placed on citizen participation. Active engagement from organizational members as good citizens is crucial for fostering positive behaviors within an organization. Recognizing organizational citizens as valuable resources, their behavior plays a key role in overall success. This study highlights the positive link between organizational citizenship behavior and librarian performance in Ilam province. Value: This study adds to the existing literature by examining the impact of organizational citizenship behavior on librarian job performance and underscores the importance of this relationship in enhancing professional performance. The results can offer valuable insights for cultural officials, public library managers, and policymakers seeking to motivate library staff effectively.