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Deutsche Allgemeinversicherung
- Publication Year :
- 1996
-
Abstract
- Describes the application of statistical process control in a service industry. In this case, Annette Kluck must decide how to adopt manufacturing-based principles to a service process ranging from customer account setup to legal services.
Details
- Language :
- English
- Database :
- eBook Index
- Journal :
- Deutsche Allgemeinversicherung
- Publication Type :
- eBook
- Accession number :
- 2316234