Physician Communication Behaviors on Patient Satisfaction in Primary Care Medical Settings in Bangladesh

Objectives: This study aims at exploring the effects of physicians’ communication behaviors on patients’ satisfaction in primary care medical consultations in Chattogram, Bangladesh. The study used a quantitative research approach designed with a cross-sectional survey. Methods: Data were collected using post-consultation and facilitator administered questionnaire from the patients who visited the physician for medical consultation in different hospitals and clinics in Chattogram city. Seven hundred patients were included as the study participants. A hierarchical linear regression analysis was performed to examine the factors contributing to the outcome variables. Results: A statistically significant difference ( P