Effectiveness of the Management System in Accredited Laboratory as a Tool to Enhance Competitiveness

The situation on the market of laboratory services in Poland is growing rapidly. In order to stay in this difficult market, one shall convince potential customers to his/her competences and quality of services. Testing or calibration laboratories, wishing to assert its position in the market, introduce the management system based on the PN-EN ISO/IEC 17025:2005 standard, the so-called ‘General requirements for the competence of testing and calibration laboratories’, and then apply for the certificate of accreditation in the Polish Centre for Accreditation (PCA) [14].