Trouver son chemin à l’aide d’une plateforme cartographique en ligne : Analyse des usages et des perceptions

The wayfinding feature highly contributed to the rise of cartographic platforms. However, no study really focused on the way these tools are both used and perceived in a wayfinding context. The qualitative investigation we conducted on 30 users of such platforms suggests that the related uses depend on – at least – two mental models: the first one assumes that the cartographic platform is a digital extension of paper maps, while the other one likens it to a GPS system.