Improving Process Efficiency in Iraqi universities: a proposed management information system

This research paper aims to investigate the current state of process efficiency in Iraqi universities and propose a management information system (MIS) to improve it. A literature review was conducted to identify the challenges faced by universities in Iraq, as well as the solutions proposed in the literature. The findings showed that the main challenges in Iraqi universities include a lack of automation, poor data management, and inadequate communication between departments. A comparison was also made between the challenges faced by Iraqi universities and those faced by universities worldwide. To address these challenges, a survey was conducted to gather data from university staff and students. The survey results were analyzed, and the findings were used to design a MIS based on Oracle Application Express (APEX). The proposed system includes a student records management system, a staff management system, and an automated workflow system to improve communication and collaboration between departments. The proposed system was also found to be in line with the regulations and policies of the Ministry of Higher Education in Iraq. The system architecture and database design were also discussed in detail. The results of this research indicate that implementing a MIS using Oracle APEX can significantly improve the process efficiency in Iraqi universities. This can lead to an increase in the quality of education and a reduction in the administrative burden on staff and students.