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User embracement and risk classification at obstetric emergency: evaluating operationalization in a maternity hospital school
- Source :
- Escola Anna Nery, Vol 21, Iss 4 (2017)
- Publication Year :
- 2017
- Publisher :
- Universidade Federal do Rio de Janeiro, 2017.
-
Abstract
- Abstract Objective: To evaluate the functioning of a user embracement and risk classification service in a maternity hospital school in Recife, Pernambuco, Brazil. Method: Observational, cross-sectional, and analytical study with a quantitative approach, conducted at the "Amaury de Medeiros" Integrated Health Center of the University of Pernambuco (CISAM/UPE), in April and May 2015. The sample consisted of 377 female users and 6 nurses, with the application of Stork Network's user embracement and risk classification protocol. Results: The waiting time according to risk classification was 21.2 min; the duration time was 5 min; the waiting time according to the red priority was 3.5 min. The spontaneous demand showed that 56% of the users were classified as green priority, 60% of the users reported dissatisfaction, and 33% of the nurses received training. Conclusions: The service under analysis needs agreements and assessments to promote coping strategies.
- Subjects :
- User Embracement
Monitoring
Evaluation
Women's Health
Nursing
RT1-120
Subjects
Details
- Language :
- English, Spanish; Castilian, Portuguese
- ISSN :
- 21779465
- Volume :
- 21
- Issue :
- 4
- Database :
- Directory of Open Access Journals
- Journal :
- Escola Anna Nery
- Publication Type :
- Academic Journal
- Accession number :
- edsdoj.539476a0cfee471ba6ce3df0d79cbb53
- Document Type :
- article
- Full Text :
- https://doi.org/10.1590/2177-9465-ean-2017-0087