Towards the identification of relevant dimensions related to organizational learning

the aim of the paper is to review the tools used to investigate organizational learning in order to propose a survey guide. When diagnosing an organizational learning, investigation plays a key role. By incorporating various levels, an investigation takes into account the views of participants on the dimensions of the organizational learning. On the other hand studies that use a qualitative approach to this topic are less common when it comes to include an inductive process from the perspective of the actors involved in learning process. Based on the identification and operationalization of the dimensions considered, as well as the techniques carried out in the survey of information, this paper presents several research questions designed to identify the processes, barriers, facilitators, and impacts originated within the organizational learning processes, as opportunities to recover and include among the organizational routines lessons learned in solving the problems the organizations need to face.