Developing management principles in health centers based on citizenship rights

Background: Given the importance of citizenship rights and the emphasis of Islamic culture on values of special interest, the purpose of this study is to develop management principles in health centers based on citizenship rights. Methods: The research was descriptive-correlative. The statistical population consisted of all clients presenting to the Health Insurance Organization southeast of Iran in 2020 as the sample size was 384 people using Cochran's formula with the samples selected via random clustering method. Tools to collect data included a 174-item inventory on citizenship rights and development of Islamic culture-based management principles in health centers, suggesting the validity of 0.915 and reliability of 0.967, respectively. Structural equation modeling was used to analyze the data using AMOS22 software. Results: The components of the right (life, dignity, equality, security and freedom) had a good and significant load factor of less than 0.05. Considering the values of the fit indices of the final model and the limit of acceptable values mentioned, it can be said that the model presented in this research was acceptable. The regression coefficients of the model showed that the mentioned variables well explain the citizenship rights in the service organizations according to the Islamic culture in the health insurance organization. Conclusion: Freedom of expression allows citizens to have the right to access their thoughts and ideas in a variety of ways. Freedom of the press, media, speech, and association are examples of citizenship rights.