Exploring the relative importance of work-organizational burnout risk factors in Belgian residents

Previous research has shown that residents are at risk for developing burnout. Most burnout measures focus on individual risk factors, although work-organizational-focused measures might be beneficial as well. This study analyzed the relative importance of positive and negative work-organizational stressors, according to residents themselves, with NVivo11. Eleven work-organizational themes were found with deductive reasoning and two themes, recognition and success experiences, were found inductively. Main positive stressors are professional development, receiving feedback, experiencing success, autonomy and social support. Main negative stressors are high workloads, role conflicts/ambiguity, long work hours, and a lack of feedback, a lack of social support, and a lack of professional development. Measures to improve residents’ well-being should not only focus on reducing workload and work hours. Our results suggest to allocate resources to improve supervisors’ skills, such as providing social support, feedback, and recognition. A better match between internship obligations and residents’ studies could also contribute positively to this purpose.