Effect of role overload on missed nursing care in China: The role of work addiction and leader‐member exchange

Abstract Aim The aim was to examine the effect of role overload, work addiction and leader‐member exchange on missed nursing care. Design A cross‐sectional study. Methods Chinese registered nurses from five Sichuan province public hospitals were studied from March 2022–May 2022. The measurements were derived from a questionnaire on role overload, work addiction, missed nursing care, leader‐member exchange and a sociodemographic datasheet. Descriptive statistics and inferential statistics were conducted (N = 403). Results Role overload was associated with missed nursing care, and work addiction played a mediation role. Leader‐member exchange negatively predicted work addiction and played a moderating role between role overload and work addiction. The effect of role overload on work addiction was attenuated when the level of leader‐member exchange was higher. Promoting leader‐member exchange could mitigate how role overload undermines missed nursing care.