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Analysis of the impact of COVID-19 pandemic on consumer buying behaviour in food chain stores

Authors :
Veronika Čabinová
Peter Gallo
Ján Dobrovič
Beáta Balogová
Mykola Palinchak
Source :
Entrepreneurship and Sustainability Issues, Vol 10, Iss 4, Pp 307-319 (2023)
Publication Year :
2023
Publisher :
Entrepreneurship and Sustainability Center, 2023.

Abstract

The paper's chief goal is to determine the impact of COVID-19 on consumer purchasing behaviour and purchasing decisions concerning selected factors affecting consumers when buying food products in chain stores. The research was conducted in V4 countries, and data were obtained from a questionnaire. Essential research methods, such as analysis, synthesis, comparison, induction and deduction, were used in the presented research. Selected basic methods of descriptive statistics, normality tests and correlation coefficients were also applied. After evaluating the results of the questionnaire and verifying the research hypotheses, the expected conclusion regarding the apparent impact of COVID-19 on consumer purchasing and decision-making was confirmed. The hypothesis focused on buying behaviour in relation to gender (p = 0.03665), and economic status (p = 0.0407) was confirmed, manifesting a statistically significant relationship between these factors. A statistically significant relationship between age and buying behaviour during the COVID-19 pandemic was not confirmed (p > 0.05). The research's benefit is identifying changes in buying behaviour and consumer decision-making during the COVID-19 pandemic, which is crucial information, especially for entrepreneurs who can thus adjust their business activities to the current customer needs.

Details

Language :
English
ISSN :
23450282
Volume :
10
Issue :
4
Database :
Directory of Open Access Journals
Journal :
Entrepreneurship and Sustainability Issues
Publication Type :
Academic Journal
Accession number :
edsdoj.009ea0d1d2e24cb0a6b0092788dbd885
Document Type :
article
Full Text :
https://doi.org/10.9770/jesi.2023.10.4(19)