Delivering public services at a time of political turmoil : the impact of risk and austerity on the charitable sector

The private and charitable sectors have become firmly embedded within the criminal justice system, where they are increasingly involved and accountable for delivering public services (Ismail, 2021). The distinctiveness of the charitable sector enables it to provide services and meet needs in ways that the statutory and private sectors cannot (Clinks, 2013; Corcoran & Hucklesby, 2013; Dayson et al., 2022). Consecutive governments have acknowledged the charitable sector's essential role in criminal justice and recognised its unique ability to meet the complex needs of individuals who have contact with the criminal justice system. However, legislation, government policy and actions have caused greater reliance on the charitable sector. Utilising Foucault's (1991) governmentality perspective, neoliberal ideologies have disadvantaged charitable sector organisations. Government actions based on privatisation, monetarism, and austerity have hindered the charitable sector's capacity to deliver public services (Heydar-Cardwell, 2012; Marmot et al., 2020). The Transforming Rehabilitation programme implemented in practice in 2013 questions the government's support for the charitable sector and its involvement in public service provision (Dacombe & Morrow, 2016). Legislation and government policy have had equally damaging effects on charitable sector service users. Criminality and mental health disorders are associated with highly derogatory labels. Stigma theories outline the grave consequences caused by stigmatisation. Individuals attached to these labels are stigmatised, socially excluded, and disproportionately impacted by multiple laws and policies (Goffman, 1963; Link et al., 1989; Pinel, 1999; Scheff, 1966; Tremlin & Beazley, 2022). Link and Phelan's (2001, 2004) and Corrigan et al.'s (2004) notion of structural power shows how stigmatising labels justify punitive policy and action. During the 1970s, there was a growing political movement of conservative ideologies where liberal approaches were deemed 'soft on crime' and replaced with ideas around control and punitive punishments (Hardisty, 2004; Loader & Sparks, 2016; Spicker, 2022). The government's political decision to enforce neoliberal policies and inflict austerity has caused extensive harm to the most vulnerable, stigmatised groups in society (Lavalette, 2017; Marazziti, 2021; Tremlin & Beazley, 2022). The social injustices and government failings to minority and vulnerable groups within society are a vital area for analysis and social change. This research aimed to critically explore the distinctiveness of the charitable sector and the impact and effectiveness of legislation, government policy and actions on the charitable sector. More specifically and uniquely, the study explored the distinctiveness, impact, and effectiveness of charitable sector practitioners' perspectives. This research sought to provide a platform for the voices of charitable sector practitioners. The research's timing adds to the study's originality and its contribution to knowledge. The research critically explored practitioners' perspectives post-implementation of the Transforming Rehabilitation programme. Data was collected in 2016, three years after implementation, to explore perspectives of policy in practice in detail. This study sought to provide a profound understanding of how the charitable sector continues to provide support services through a time of political turmoil and substantial probationary reform from the perspectives of those working in the sector. The researcher conducted 24 qualitative, semi-structured interviews with practitioners from 8 different charitable sector organisations. All practitioners, either in paid or voluntary roles, delivered mental health and well-being support services to offenders or individuals whom the criminal justice system deems at risk of offending. Thematic analysis was then conducted to interpret the data and identify emergent codes and themes. The findings revolved around two core themes: the distinctiveness of the charitable sector and the detrimental impact of the Transforming Rehabilitation reforms on charitable sector organisations. Charitable sector practitioners expressed their invaluable and distinct role in meeting the needs of offenders and individuals whom the criminal justice system deem at risk of offending. Charitable sector distinctiveness lies in providing innovative, individualised, and holistic services that meet its service users' multiple, complex needs. Yet, legislation and public policy, along with the government's principal priority to cut public expenditure, have caused numerous complexities for charitable sector organisations. The perspectives shared about Transforming Rehabilitation are based on concerns and anxieties over the future of their services and how they will navigate through the continuing state of flux. Practitioners communicated how they feel exploited and believe the government has prioritised financial savings and perceived political support over meeting offender needs and protecting the charitable sector's role. The thesis uses a combination of distinctive theories and first-hand accounts of delivering services in the charitable sector to deepen understanding of the complexities of providing public services in the charitable sector. Specifically, and uniquely, perspectives gathered at a time of radical change in the probation service provide a foundation for how the charitable sector has adapted during the early stages of the Transforming Rehabilitation initiative.