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Beyond Functionality: Co-Designing Voice User Interfaces for Older Adults' Well-being
- Publication Year :
- 2024
-
Abstract
- The global population is rapidly aging, necessitating technologies that promote healthy aging. Voice User Interfaces (VUIs), leveraging natural language interaction, offer a promising solution for older adults due to their ease of use. However, current design practices often overemphasize functionality, neglecting older adults' complex aspirations, psychological well-being, and social connectedness. To address this gap, we conducted co-design sessions with 20 older adults employing an empathic design approach. Half of the participants interacted with a probe involving health information learning, while the others focused on a probe related to exercise. This method engaged participants in collaborative activities to uncover non-functional requirements early in the design process. Results indicate that when encouraged to share their needs within a social context, older adults revealed a range of sensory, aesthetic, hedonic, and social preferences and, more importantly, the specific personas of VUIs. These insights inform the relative importance of these factors in VUI design.
- Subjects :
- Computer Science - Human-Computer Interaction
Subjects
Details
- Database :
- arXiv
- Publication Type :
- Report
- Accession number :
- edsarx.2409.08449
- Document Type :
- Working Paper