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Why not both? Complementing explanations with uncertainty, and the role of self-confidence in Human-AI collaboration
- Publication Year :
- 2023
-
Abstract
- AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases, humans should be assisted by automated systems so that the two parties reach a joint decision, stemming out of their interaction. In this work we conduct an empirical study to identify how uncertainty estimates and model explanations affect users' reliance, understanding, and trust towards a model, looking for potential benefits of bringing the two together. Moreover, we seek to assess how users' behaviour is affected by their own self-confidence in their abilities to perform a certain task, while we also discuss how the latter may distort the outcome of an analysis based on agreement and switching percentages.
- Subjects :
- Computer Science - Artificial Intelligence
Subjects
Details
- Database :
- arXiv
- Publication Type :
- Report
- Accession number :
- edsarx.2304.14130
- Document Type :
- Working Paper