Effects of roleplay simulation on improving quality management of nursing service

Objective: To observe the feasibility of roleplay simulation in improving the quality management of nursing services. Method: In this retrospective study, 80 nursing staff were enrolled as the study subjects from January 2019 to December 2020. They were divided into a study group (n=40, trained in roleplay simulation) and a control group (n=40, trained in conventional nursing skills) according to different training methods. The self-efficacy and quality of nursing services of the staff in the two groups were assessed retrospectively. Spearman’s correlation analysis was conducted to analyze the relationship between the self-efficacy score and nursing service. Results: After training, the self-efficacy scores of the nursing staff in the study group were higher than those in the control group (P