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Data-driven innovation capability of marketing for B2B firms: definition and construction process

Authors :
Ravat, Ludivine
Hemonnet-Goujot, Aurélie
Hollet-Haudebert, Sandrine
Centre d'Études et de Recherche en Gestion d'Aix-Marseille (CERGAM)
Aix Marseille Université (AMU)-Université de Toulon (UTLN)
Institut d'Administration des Entreprises (IAE) - Aix-en-Provence (AMU IAE)
Aix Marseille Université (AMU)
ESIC
Source :
Academy of Innovation, Entrepreneurship, and Knowledge, ACIEK, Academy of Innovation, Entrepreneurship, and Knowledge, ACIEK, ESIC, Jun 2023, Madrid, Spain
Publication Year :
2023
Publisher :
HAL CCSD, 2023.

Abstract

International audience; Big data knowledge-driven offerings are changing innovation practices for marketing organizations. Although B2C companies are coping with this digitalized-centered innovation reality, it remains a major concern for B2B industries, and, to date, little research studied digital marketing capabilities for innovation purpose. This study explores the concept of data-driven innovation capability within the marketing perspective. We conducted a systematic literature review of 40 scientific papers followed by qualitative research of 10 one-to-one interviews of C-level executives and managers. The analysis provides a first theoretical marketing anchoring definition of data-driven innovation capability and highlights a three-step construction process capability, market-oriented and fueled by dynamic process re-engineering.

Details

Language :
English
Database :
OpenAIRE
Journal :
Academy of Innovation, Entrepreneurship, and Knowledge, ACIEK, Academy of Innovation, Entrepreneurship, and Knowledge, ACIEK, ESIC, Jun 2023, Madrid, Spain
Accession number :
edsair.od......3430..a58dd9d0101e57d36906368fea5b616f