The Role of School Administrators in Supporting Differentiation in Business English Classrooms in India

This study aimed to examine the policies, programs, and resources provided by higher education administrators in India to support differentiation in business English classrooms. The study also evaluated the impact of administrators' support on differentiation, explored strategies and best practices for supporting differentiation, and assessed the challenges faced by administrators. The results showed that higher education administrators in India have implemented various policies and programs to support differentiation in business English classrooms, including the use of technology and digital tools, innovative practices, and online courses. However, the study also revealed that there is still a gap in terms of supporting classroom management, considering learner preferences, and promoting variety in classrooms to break monotony. To overcome these challenges, higher education administrators were recommended to prioritize collaboration with teachers, provide professional development opportunities, and allocate sufficient resources for differentiation in business English classrooms.