'Why wouldn’t I help? ' : The democratic mission and how it shapes the practices of public libraries

This thesis is about the definition of the public librarian’s profession and how they are affected by stress. Six public librarians were interviewed over the video-chat program zoom during the 2021-summer. It concluded that the democratic mission was not as clear to every participant and there was some confusion as to how they were supposed to work with it. There were two major stresses reaffirmed among the participants: namely role ambiguity and lack of professional autonomy.