Knowledge management systems in multinational corporations : Typology and transitional dynamics

The aim of this research is to (1) identify different types of MNC KMSs, based on these systems defining characteristics, (2) analyse the interdependencies between internal organisational factors and external environmental pressures that drive the adoption of a specific KMS, and (3) provide a better understanding of the processes underlying transitions between different types of KMS. In particular, we seek to advance the understanding of the dynamic nature ofKMprocesses in MNCs.Wemake MNC managers aware of the existence of different types of KMS and provide guidelines regarding the factors to consider when implementing a certain KMS type. Moreover, we outline some lessons in the management of transitions between different KMS types, and show the importance of timing and resource allocation for successful KMS implementation and change.