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How Does E-Trust Affect Loyalty Intentions on the Internet? A Cross National Investigation

Authors :
van Riel, A.C.R.
Ribbink, D.
Liljander, V.M.
Lemmink, J.G.A.M.
Johnston, R
Edvardsson, B
Gustafsson, A
Brown, SW
Marketing & Supply Chain Management
Externe publicaties SBE
RS: GSBE
RS: GSBE METEOR T4
Source :
Proceedings of the 9th International Research Symposium on Service Excellence in Management QUIS 9
Publication Year :
2004
Publisher :
Karlstad, 2004.

Details

Language :
English
Database :
OpenAIRE
Journal :
Proceedings of the 9th International Research Symposium on Service Excellence in Management QUIS 9
Accession number :
edsair.narcis........b544d82b4d4e368e75810364edeb5a3c

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