The Tower of Power: Building Innovative Organizations Through Social Dialogue

This chapter offers a general picture of the experiences with and expectations towards employee representatives of more than 700 HR managers in 11 European countries. First, the most salient trends in the countries are presented based on the NEIRE model, describing outcomes and factors contributing to a constructive and innovative social dialogue. The conclusions of the 11 studies are summarized in ten ideas for achieving cooperative and innovative industrial relations. These ten ideas illustrate the wishes of employers towards improvement of social dialogue and bring us one step further in understanding the current European industrial relations systems and the expectations, concerns and objectives of employers. Overall, improving the quality of social dialogue is perceived as the healthiest and fairest way to make decisions in a democratic organizational context.