Back to Search
Start Over
User demands analysis of Eco-city based on the Kano model—An application to China case study
- Source :
- PLoS ONE, PLoS ONE, Vol 16, Iss 3, p e0248187 (2021)
- Publication Year :
- 2021
- Publisher :
- Public Library of Science (PLoS), 2021.
-
Abstract
- Eco-cities have witnessed rapid growth in these years worldwide. As the Eco-cities entering operation stage gradually, more and more researchers have found that users (who are living or working in the Eco-cities) satisfaction is one of the most important factors to determine the success or failure of Eco-cities. Therefore, it is very important to investigate the user demands to attract more citizens willing to live or work in the Eco-cities, which will make the development of Eco-cities more sustainable and solid. The recent researches on user demands investigation and analysis in the Eco-cities mainly focused on understanding the user need itself, yet lack of research on the relationship between the user demand and user satisfaction. This paper initially introduced the Kano model analysis method to the research field of user demands in Eco-city, to explore the relationship between the user demand and user satisfaction. After proposing user demands library in Eco-city (including Land use, Ecological environment, Green building, Energy utilization, etc.), the user demands classification and importance analysis methods of Eco-city were proposed based on Kano model. The questionnaire survey for users of two Eco-cities in China as case study was conducted, consisted of user demand items questionnaire based on the Kano model and a questionnaire on the importance of the user demand items. By utilizing the integration of quantitative analysis methods based on the Kano model and Analytic Hierarchy Process (AHP) method, the final ranking of user demands importance was obtained. Comparing with the existing literatures in terms of user demands research for Eco-city, the user demands analysis method based on Kano model of this paper, is able to reveal the influence degree of user satisfaction towards the facilities and services provided in the Eco-city. The user demands analysis method can be used for other researchers worldwide to investigate and quantitively analyze user demands according to their local development situation and preference of Eco-city. The user demands analysis results obtained through this method, can benefit different stages of Eco-city.
- Subjects :
- Male
Questionnaires
Atmospheric Science
Process management
Computer science
Population Dynamics
0211 other engineering and technologies
Social Sciences
Analytic hierarchy process
Transportation
Personal Satisfaction
02 engineering and technology
Field (computer science)
Surveys and Questionnaires
Natural Resources
Land Use
0202 electrical engineering, electronic engineering, information engineering
Multidisciplinary
Ecology
Geography
User satisfaction
Questionnaire
021107 urban & regional planning
Middle Aged
Transportation Infrastructure
Pollution
Preference
Chemistry
Work (electrical)
Research Design
Kano model
Physical Sciences
Water Resources
Medicine
Engineering and Technology
Female
Economic Development
Research Article
Adult
China
Conservation of Natural Resources
Science
020209 energy
Environment
Human Geography
Research and Analysis Methods
Civil Engineering
Air Quality
Young Adult
Air Pollution
Humans
Environmental Chemistry
Cities
Ecosystem
Models, Statistical
Survey Research
Urbanization
Ecology and Environmental Sciences
Water Pollution
Roads
Ranking
Quantitative analysis (finance)
Atmospheric Chemistry
Earth Sciences
Subjects
Details
- ISSN :
- 19326203
- Volume :
- 16
- Database :
- OpenAIRE
- Journal :
- PLOS ONE
- Accession number :
- edsair.doi.dedup.....e8f0a063ba38db1d43fe31d62a7b180a