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Institutionalizing Diversity-and-Inclusion-Engaged Marketing for Multicultural Marketplace Well-Being

Authors :
Samantha N.N. Cross
Jerome D. Williams
Lizette Vorster
Carlo Mari
Verónica Martín Ruiz
Charles Cui
Tana Cristina Licsandru
Cristina Galalae
Chris Pullig
Samantha Swanepoel
Shauna Kearney
Catherine Demangeot
Eva Kipnis
Lille économie management - UMR 9221 (LEM)
Université d'Artois (UA)-Université catholique de Lille (UCL)-Université de Lille-Centre National de la Recherche Scientifique (CNRS)
Source :
Journal of Public Policy and Marketing, Journal of Public Policy and Marketing, American Marketing Association, 2021, 40 (2), pp.143-164. ⟨10.1177/0743915620975415⟩, Journal of Public Policy and Marketing, 2021, 40 (2), pp.143-164. ⟨10.1177/0743915620975415⟩
Publication Year :
2021
Publisher :
SAGE Publications, 2021.

Abstract

International audience; Within an institutional theory framework, this article identifies three interconnected fields of the marketing institution—research, education, and practice—that contribute to advancing the diversity and inclusion discourse in promoting multicultural marketplace well-being. Conducting three studies, one in each field and across contexts in three continents, the authors identify barriers that inhibit effective implementation of diversity and inclusion initiatives in today’s multicultural marketplaces. These barriers exist within and across fields and pertain to cultural-cognitive (shared meanings), normative (normative factors), and regulatory (rules and systems) pillars supporting the existence or transformation of institutions. From the research findings, the authors provide specific guidance for institutional work within marketing’s fields and policy developments needed to advance diversity-and-inclusion-engaged marketing for enhancing multicultural marketplace well-being.

Details

ISSN :
15477207 and 07439156
Volume :
40
Database :
OpenAIRE
Journal :
Journal of Public Policy & Marketing
Accession number :
edsair.doi.dedup.....e771e61d588d7d762fff76a628e83f2e
Full Text :
https://doi.org/10.1177/0743915620975415