RISK MANAGEMENT IN PRODUCT DEVELOPMENT: RISK IDENTIFICATION, ASSESSMENT, AND MITIGATION – A LITERATURE REVIEW

This paper reviews the literature on risk management practices and methods in product design and development. Based on an expert workshop by the Risk Management Processes and Methods in Design Special Interest Group within the Design Society and literature review, three key areas are discussed: risk identification, assessment, and mitigation. In each area, researchers have described practices that are used in product development organizations, proposed new methods to support risk management processes and decision-making, and generated evidence to evaluate the effectiveness of these activities.