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Evidence-based practice: is patient satisfaction evidence?

Authors :
Anna Walsh
Mike Walsh
Source :
Nursing standard (Royal College of Nursing (Great Britain) : 1987). 12(49)
Publication Year :
1998

Abstract

Patient satisfaction is a popular way of evaluating nursing practice, but there are doubts about its reliability and validity. This article describes a study which assessed the usefulness of one tool for measuring patient satisfaction--the Newcastle Satisfaction with Nursing Scale.

Details

ISSN :
00296570
Volume :
12
Issue :
49
Database :
OpenAIRE
Journal :
Nursing standard (Royal College of Nursing (Great Britain) : 1987)
Accession number :
edsair.doi.dedup.....d33e33d3ea03c8842fa56b7309a46498