Back to Search
Start Over
Effects of media portrayals of alleged malpractice in psychiatry and response strategies to mitigate reputational damage: Randomized controlled trial
- Publication Year :
- 2021
- Publisher :
- Elsevier BV, 2021.
-
Abstract
- Media allegations about malpractice in psychiatry are not uncommon, but little is known about their effects and how clinic management can effectively mitigate reputational damage. This study explored the impact of footage from a TV documentary raising allegations against a psychiatric clinic and assessed the effectiveness of different public response strategies from clinic management. N = 615 adults were randomized to one of four intervention groups watching allegations of malpractice in a psychiatric clinic or unrelated footage (control). Each intervention group further included one specific fictitious public response from clinic management: Denial, attack the accuser, apology, or decline to respond. The primary outcome was attitudes toward psychiatry, assessed before and after the intervention. Secondary outcomes (attitudes toward the staff of the clinic, intentions to recommend the clinic) were measured post-intervention. There was a decrease of favorable attitudes toward psychiatry across intervention groups (F = 14.46, p
- Subjects :
- Adult
medicine.medical_specialty
Media
Crisis communication
Public relations
media_common.quotation_subject
law.invention
Psychiatric clinic
03 medical and health sciences
0302 clinical medicine
Primary outcome
Denial
Randomized controlled trial
law
Malpractice
Intervention (counseling)
medicine
Humans
Psychiatry
Public response
Biological Psychiatry
media_common
Response strategy
Communications Media
Mental health
030227 psychiatry
Psychiatry and Mental health
Psychology
030217 neurology & neurosurgery
Subjects
Details
- Language :
- English
- Database :
- OpenAIRE
- Accession number :
- edsair.doi.dedup.....c8ac54ecf8594ee36efd0b3b9a42ff96