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New information technology and implicit bias

New information technology and implicit bias

Authors :
Ileana Stigliani
Kimberly D. Elsbach
Source :
Academy of Management Perspectives, vol 33, iss 2
Publication Year :
2019
Publisher :
eScholarship, University of California, 2019.

Abstract

In this paper, we perform an extensive review of relatively recent empirical research that relates new information technology to biased thinking. Based on this review, we develop a framework that suggests a number of implicit associations (i.e., unconscious linkages between phenomena, such as “women are nurturing”) that relate new information technology to a variety of attitudes held by both organizational decision makers and average users of such information technology (e.g., “new information technology is superior to older information technology”). In turn, our framework proposes a set of three underlying beliefs about new information technology (i.e., new information technology is mysterious, non-human, and complex) that may underlie the implicit attitudes and biased thinking we identified. These underlying beliefs suggest that biases related to new information technology are distinct, in important ways, from most interpersonal biases studied in organizations. Given these findings, we suggest an agenda for future research that may enhance our ability to understand and mitigate biases related to new information technology in organizational settings.

Details

Database :
OpenAIRE
Journal :
Academy of Management Perspectives, vol 33, iss 2
Accession number :
edsair.doi.dedup.....ba94b61bdb6631decdb696a7c4ba395c