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New information technology and implicit bias
New information technology and implicit bias
- Source :
- Academy of Management Perspectives, vol 33, iss 2
- Publication Year :
- 2019
- Publisher :
- eScholarship, University of California, 2019.
-
Abstract
- In this paper, we perform an extensive review of relatively recent empirical research that relates new information technology to biased thinking. Based on this review, we develop a framework that suggests a number of implicit associations (i.e., unconscious linkages between phenomena, such as “women are nurturing”) that relate new information technology to a variety of attitudes held by both organizational decision makers and average users of such information technology (e.g., “new information technology is superior to older information technology”). In turn, our framework proposes a set of three underlying beliefs about new information technology (i.e., new information technology is mysterious, non-human, and complex) that may underlie the implicit attitudes and biased thinking we identified. These underlying beliefs suggest that biases related to new information technology are distinct, in important ways, from most interpersonal biases studied in organizations. Given these findings, we suggest an agenda for future research that may enhance our ability to understand and mitigate biases related to new information technology in organizational settings.
- Subjects :
- Knowledge management
Strategy and Management
Social Sciences
050109 social psychology
STEREOTYPE THREAT
DIGITAL DIVIDE
Business economics
Empirical research
COMPUTER-TECHNOLOGY
Social cognition
Business & Economics
0502 economics and business
Business
0501 psychology and cognitive sciences
Business and International Management
Empirical evidence
Digital divide
PUBLIC ACCEPTANCE
Marketing
GENDER-DIFFERENCES
business.industry
05 social sciences
EMPIRICAL-EVIDENCE
Business and Management
Information technology
USER ACCEPTANCE
Management
Stereotype threat
Business & Management
PRODUCT ADOPTION
SOCIAL COGNITION
SCIENTIFIC-KNOWLEDGE
1503 Business and Management
Psychology
business
050203 business & management
Computer technology
Subjects
Details
- Database :
- OpenAIRE
- Journal :
- Academy of Management Perspectives, vol 33, iss 2
- Accession number :
- edsair.doi.dedup.....ba94b61bdb6631decdb696a7c4ba395c