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In Search of Motivation for the Business Survey Response Task
- Source :
- Journal of Official Statistics, 30(4), 579. Statistics Sweden, Journal of Official Statistics, Vol 30, Iss 4, Pp 579-606 (2014)
- Publication Year :
- 2014
-
Abstract
- Increasing reluctance of businesses to participate in surveys often leads to declining or low response rates, poor data quality and burden complaints, and suggests that a driving force, that is, the motivation for participation and accurate and timely response, is insufficient or lacking. Inspiration for ways to remedy this situation has already been sought in the psychological theory of self-determination; previous research has favored enhancement of intrinsic motivation compared to extrinsic motivation. Traditionally however, enhancing extrinsic motivation has been pervasive in business surveys. We therefore review this theory in the context of business surveys using empirical data from the Netherlands and Slovenia, and suggest that extrinsic motivation calls for at least as much attention as intrinsic motivation, that other sources of motivation may be relevant besides those stemming from the three fundamental psychological needs (competence, autonomy and relatedness), and that other approaches may have the potential to better explain some aspects of motivation in business surveys (e.g., implicit motives). We conclude with suggestions that survey organizations can consider when attempting to improve business survey response behavior.
- Subjects :
- Cognitive evaluation theory
media_common.quotation_subject
Statistics
05 social sciences
Data quality
respondent
050109 social psychology
survey participation
Goal theory
organization
HA1-4737
incentive
0502 economics and business
Psychological Theory
Respondent
Overjustification effect
0501 psychology and cognitive sciences
Competence (human resources)
Social psychology
050203 business & management
Self-determination theory
Autonomy
media_common
Subjects
Details
- Language :
- English
- ISSN :
- 0282423X
- Database :
- OpenAIRE
- Journal :
- Journal of Official Statistics, 30(4), 579. Statistics Sweden, Journal of Official Statistics, Vol 30, Iss 4, Pp 579-606 (2014)
- Accession number :
- edsair.doi.dedup.....a6f9bd525e34beed24c9c11bf59725b3