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Implementing incentivized practice to improve patient care in developing countries

Authors :
Waqas Shuaib
Laura Rosemary Sanchez
Jose Manuel Alcantra
Zia Mohiuddin
Source :
Quality management in health care. 23(2)
Publication Year :
2014

Abstract

INTRODUCTION Faculty awards provide an incentive to encourage higher standards of personal performance, which closely reflects the quality of health care. We report the development and implementation of the first medical faculty award program in the region. MATERIAL AND METHODS Anonymous preaward survey evaluated responses to understand the overall state of our institution. Five awards were celebrated. An anonymous postaward survey gathered responses to evaluate the effectiveness of the program. RESULTS A total of 60% (307/509) of preaward survey responses were collected. Among those, 92% (283/307) felt that employee recognition was important and 78% (240/307) felt that performance should be the deciding criteria for employee recognition. A 24% (20/85) of the faculty received the decade of excellence award and 13% (11/85) received the compassionate physician award. Best service award was granted to 7% (6/85) of the nominees. Postaward survey showed 68% (170/250) agreed that the award ceremony incentivized them to increase quality of personal performance. CONCLUSION In summary, we feel that this transparent, objective, and peer-nominated awards program could serve as an incentivized model for health care providers to elevate the standards of personal performance, which in turn will benefit the advancement of patient care.

Details

ISSN :
15505154
Volume :
23
Issue :
2
Database :
OpenAIRE
Journal :
Quality management in health care
Accession number :
edsair.doi.dedup.....a22a05c365cf446d06757cdd0356cbf2