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Product Redesign for Service Considerations Using Affordances for Service Activities
- Source :
- Sustainability, Volume 12, Issue 1, Sustainability, Vol 12, Iss 1, p 255 (2019)
- Publication Year :
- 2019
- Publisher :
- MDPI AG, 2019.
-
Abstract
- It is critical to design for affordances, which is the messages of products and services that help human activities when properly perceived, in both product design and service design. Although research on product design for user activities or user-friendly design has been conducted, few efforts have been dedicated to product design for diverse service considerations. In the context of servitization and product-service systems, many new services are devised starting with a product. A systematic method is proposed to redesign products so that value propositions through services can be enhanced by dealing with service activities specifically. By integrating service activities and product functions, affordances for service activities are identified. Affordance features for those affordances are designed and combined into the redesign of a product to support service activities. An illustrative case of a standing wheelchair redesign is described to validate the applicability of the proposed method for product redesign for service considerations. The proposed method enhances through the redesign of products diverse life-cycle services in which many stakeholders are participating to co-create values for societal, entrepreneurial, and ecological sustainability.
- Subjects :
- design for services considerations
Process management
Computer science
affordances
Geography, Planning and Development
0211 other engineering and technologies
TJ807-830
Context (language use)
02 engineering and technology
Management, Monitoring, Policy and Law
TD194-195
Renewable energy sources
standing wheelchair
0502 economics and business
product redesign for service activities
GE1-350
Product (category theory)
Affordance
021106 design practice & management
Service (business)
Environmental effects of industries and plants
Product design
Renewable Energy, Sustainability and the Environment
business.industry
Service design
Value proposition
05 social sciences
Environmental sciences
charging services
Sustainability
050211 marketing
business
Subjects
Details
- ISSN :
- 20711050
- Volume :
- 12
- Database :
- OpenAIRE
- Journal :
- Sustainability
- Accession number :
- edsair.doi.dedup.....9ddff860c964e28b8e7677f4c41fcfdb