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Speaking up about traditional and professionalism-related patient safety threats: a national survey of interns and residents
- Source :
- BMJ Quality & Safety. 26:869-880
- Publication Year :
- 2017
- Publisher :
- BMJ, 2017.
-
Abstract
- Open communication between healthcare professionals about care concerns, also known as 'speaking up', is essential to patient safety.Compare interns' and residents' experiences, attitudes and factors associated with speaking up about traditional versus professionalism-related safety threats.Anonymous, cross-sectional survey.Six US academic medical centres, 2013-2014.1800 medical and surgical interns and residents (47% responded).Attitudes about, barriers and facilitators for, and self-reported experience with speaking up. Likelihood of speaking up and the potential for patient harm in two vignettes. Safety Attitude Questionnaire (SAQ) teamwork and safety scales; and Speaking Up Climate for Patient Safety (SUC-Safe) and Speaking Up Climate for Professionalism (SUC-Prof) scales.Respondents more commonly observed unprofessional behaviour (75%, 628/837) than traditional safety threats (49%, 410/837); p0.001, but reported speaking up about unprofessional behaviour less commonly (46%, 287/628 vs 71%, 291/410; p0.001). Respondents more commonly reported fear of conflict as a barrier to speaking up about unprofessional behaviour compared with traditional safety threats (58%, 482/837 vs 42%, 348/837; p0.001). Respondents were also less likely to speak up to an attending physician in the professionalism vignette than the traditional safety vignette, even when they perceived high potential patient harm (20%, 49/251 vs 71%, 179/251; p0.001). Positive perceptions of SAQ teamwork climate and SUC-Safe were independently associated with speaking up in the traditional safety vignette (OR 1.90, 99% CI 1.36 to 2.66 and 1.46, 1.02 to 2.09, respectively), while only a positive perception of SUC-Prof was associated with speaking up in the professionalism vignette (1.76, 1.23 to 2.50).Interns and residents commonly observed unprofessional behaviour yet were less likely to speak up about it compared with traditional safety threats even when they perceived high potential patient harm. Measuring SUC-Safe, and particularly SUC-Prof, may fill an existing gap in safety culture assessment.
- Subjects :
- Male
Safety Management
Attitude of Health Personnel
media_common.quotation_subject
Graduate medical education
03 medical and health sciences
Patient safety
0302 clinical medicine
Nursing
Patient harm
Humans
Medicine
030212 general & internal medicine
Safety culture
Open communication
High potential
media_common
Academic Medical Centers
Teamwork
Health professionals
business.industry
Communication
030503 health policy & services
Health Policy
Internship and Residency
Courage
United States
Cross-Sectional Studies
Professionalism
Female
Patient Safety
Professional Misconduct
0305 other medical science
business
Subjects
Details
- ISSN :
- 20445423 and 20445415
- Volume :
- 26
- Database :
- OpenAIRE
- Journal :
- BMJ Quality & Safety
- Accession number :
- edsair.doi.dedup.....985e67d90347ae63e8bfd77c7f571ed0