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Use of and attitudes to a hospital information system by medical secretaries, nurses and physicians deprived of the paper-based medical record: a case report
- Source :
- BMC Medical Informatics and Decision Making, BMC Medical Informatics and Decision Making, Vol 4, Iss 1, p 18 (2004)
- Publisher :
- Springer Nature
-
Abstract
- Background Most hospitals keep and update their paper-based medical records after introducing an electronic medical record or a hospital information system (HIS). This case report describes a HIS in a hospital where the paper-based medical records are scanned and eliminated. To evaluate the HIS comprehensively, the perspectives of medical secretaries and nurses are described as well as that of physicians. Methods We have used questionnaires and interviews to assess and compare frequency of use of the HIS for essential tasks, task performance and user satisfaction among medical secretaries, nurses and physicians. Results The medical secretaries use the HIS much more than the nurses and the physicians, and they consider that the electronic HIS greatly has simplified their work. The work of nurses and physicians has also become simplified, but they find less satisfaction with the system, particularly with the use of scanned document images. Conclusions Although the basis for reference is limited, the results support the assertion that replacing the paper-based medical record primarily benefits the medical secretaries, and to a lesser degree the nurses and the physicians. The varying results in the different employee groups emphasize the need for a multidisciplinary approach when evaluating a HIS.
- Subjects :
- Hospital information system
Medical Records Systems, Computerized
Attitude of Health Personnel
Hospitals, Community
Health Informatics
Nursing Staff, Hospital
lcsh:Computer applications to medicine. Medical informatics
Health informatics
Job Satisfaction
Task (project management)
Interviews as Topic
Nursing
Multidisciplinary approach
Surveys and Questionnaires
Task Performance and Analysis
Medical Staff, Hospital
Medicine
Humans
business.industry
Attitude to Computers
Norway
Medical record
Health Policy
User satisfaction
Paper based
medicine.disease
Computer Science Applications
Medical Secretaries
Hospital Information Systems
lcsh:R858-859.7
Job satisfaction
Medical emergency
business
Research Article
Subjects
Details
- Language :
- English
- ISSN :
- 14726947
- Volume :
- 4
- Issue :
- 1
- Database :
- OpenAIRE
- Journal :
- BMC Medical Informatics and Decision Making
- Accession number :
- edsair.doi.dedup.....94815ef75cdda54d96a4b61855db4c22
- Full Text :
- https://doi.org/10.1186/1472-6947-4-18