Communicating in a Covid‐19 world: ‘the good, the bad and the ugly'

In 2020, we were introduced to a new reality. Nobody could have predicted the scale of the global Covid-19 pandemic, with all the changes it entailed and the upheavals to not only the way we work, but the way in which we interact with each other. The pandemic has highlighted some key learning points about how to function as a team, not just in an increasingly virtual world, but in an ever-changing work environment. A year on from when the pandemic first hit, let's look at how we can apply these to our future ways of working, focusing on the aspects of the past year that have been good, bad and ugly.