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An analysis of the exposure to violence and burnout levels of ambulance staff
- Source :
- Turkish Journal of Emergency Medicine, Vol 19, Iss 1, Pp 21-25 (2019), Turkish Journal of Emergency Medicine
- Publication Year :
- 2019
- Publisher :
- Wolters Kluwer Medknow Publications, 2019.
-
Abstract
- Objective: Ambulance workers experiences some of the highest risks of job-related violence. This descriptive study was conducted to analyze the exposure to violence and burnout levels of ambulance workers in Turkey. Method: The research was conducted via web survey with the ambulance staff. The sampling size was 143 ambulance workers who participate in this study. A 30-item questionnaire and the Maslach Burnout Inventory (MBI) were used to collect data. Results: In study, 58.7% of respondents were female; 57.3% were paramedics. 86.5% of respondents were exposed to verbal abuse, and 35% of them were exposed to physical violence. Swearing and yelling were the most common forms of verbal abuse whereas pushing and throwing objects were the most common forms of physical violence. 47.3% of the physical violence cases were reported. In the sampling, MBI scores indicated that the mean Depersonalization subscale score was X = 7.97 ± 3.82; Emotional Exhaustion subscale score was X = 12.07 ± 6.57; and Personal Accomplishment subscale score was X = 9.16 ± 5.14. Significant differences were determined in MBI scores (p
- Subjects :
- Health worker
Workplace violence
Subscale score
education
lcsh:Medical emergencies. Critical care. Intensive care. First aid
030208 emergency & critical care medicine
lcsh:RC86-88.9
030204 cardiovascular system & hematology
Verbal abuse
Burnout
Ambulance
Original Research Paper
03 medical and health sciences
0302 clinical medicine
Sample size determination
Depersonalization
medicine
medicine.symptom
Psychology
Emotional exhaustion
Web survey
Clinical psychology
Subjects
Details
- Language :
- English
- ISSN :
- 24522473
- Volume :
- 19
- Issue :
- 1
- Database :
- OpenAIRE
- Journal :
- Turkish Journal of Emergency Medicine
- Accession number :
- edsair.doi.dedup.....8a29cc06db0a26d3a4bbba65ce9c7ab2