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The mediating effect of job satisfaction between emotional intelligence and organisational commitment of nurses: a questionnaire survey
- Source :
- International journal of nursing studies. 45(11)
- Publication Year :
- 2007
-
Abstract
- Background The effect of emotional intelligence and its dimensions on job satisfaction and organisational commitment of nurses has been investigated in this study. Objectives This paper examines the relations among emotional intelligence, job satisfaction and organisational commitment of nurses and the mediating effect of job satisfaction between emotional intelligence and organisational commitment. Design A questionnaire survey was carried out to explore the relations between emotional intelligence, job satisfaction and organisational commitment. Setting Teaching hospital in Ankara, Turkey. Participants Questionnaires were distributed by Nursing Services Administration to 550 nurses working at different departments of the hospital and 267 questionnaires were analyzed. Methods A 45-item questionnaire which consists of emotional intelligence, job satisfaction and organisational commitment parts was carried out to investigate the relations among these variables. Some basic socio-demographic questions were included. Results Emotional intelligence was significantly and positively related to job satisfaction \( r = 0.236 , p ≤ 0.01 \) and organisational commitment \( r = 0.229 , p ≤ 0.01 \) . The positive relation between job satisfaction and organisational commitment was also significant \( r = 0.667 , p ≤ 0.01 \) . Job satisfaction was found to be related with "regulation of emotion (ROE)" \( r = 0.228 , p ≤ 0.01 \) and "use of emotion (UOE)" \( r = 0.155 , p ≤ 0.01 \) but not with other dimensions of emotional intelligence. "Others's emotional appraisal" did not have any relations with job satisfaction or organisational commitment and "self-emotional appraisal (SEA)" was found to be a suppressor. Conclusion It was found that job satisfaction is a mediator between emotional intelligence and organisational commitment. The other finding of the study was that "SEA" and "UOE" have direct effects on organisational commitment whereas job satisfaction is a mediator between "regulation of emotion" and organisational commitment.
- Subjects :
- Adult
Turkey
Attitude of Health Personnel
Applied psychology
Emotions
Intelligence
Affective events theory
Nursing Methodology Research
Models, Psychological
Nursing Staff, Hospital
Job Satisfaction
Conflict, Psychological
Hospitals, University
Personnel Loyalty
Surveys and Questionnaires
Adaptation, Psychological
Humans
Workplace
General Nursing
Analysis of Variance
Principal Component Analysis
Chi-Square Distribution
Emotional intelligence
Regulation of emotion
Direct effects
Questionnaire
Job attitude
Middle Aged
Health Facility Environment
Linear Models
Job satisfaction
Female
Psychology
Factor Analysis, Statistical
Social psychology
Subjects
Details
- ISSN :
- 00207489
- Volume :
- 45
- Issue :
- 11
- Database :
- OpenAIRE
- Journal :
- International journal of nursing studies
- Accession number :
- edsair.doi.dedup.....832f45405553af13c4b7ddbc1941f4ac