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The Performativity of Value Propositions in Shaping a Service Ecosystem: The Case of B-corporations
- Source :
- Social Dynamics in a Systems Perspective ISBN: 9783319619668
- Publication Year :
- 2017
- Publisher :
- Springer International Publishing, 2017.
-
Abstract
- The present chapter builds on performativity research and investigates the performative role of value propositions in shaping a service ecosystem. Performativity is used as a central concept in illustrating how actors influence reality through their representations and their practices. In the investigation, Benefit corporations (hereafter B-corporations) serve as the context for empirical research. The work shows how ideas—the pre-constitute aspects of the ecosystem, such as values, norms and meaning—participate in shaping reality (i.e. the ecosystem) through the translation of such ideas into practice. The performative role of value propositions emerges as a bridge between actors’ values, aims, and practices in shaping a service ecosystem as well as increasing ecosystem viability.
- Subjects :
- Service (business)
Knowledge management
Value proposition
business.industry
05 social sciences
Context (language use)
Performative utterance
Environmental ethics
Bridge (interpersonal)
Service ecosystem
Empirical research
Work (electrical)
0502 economics and business
Performativity
050211 marketing
Sociology
B-corporation
business
050203 business & management
Subjects
Details
- ISBN :
- 978-3-319-61966-8
- ISBNs :
- 9783319619668
- Database :
- OpenAIRE
- Journal :
- Social Dynamics in a Systems Perspective ISBN: 9783319619668
- Accession number :
- edsair.doi.dedup.....82457e95444fbc03a10020875418f259