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The future of management as design : a thought experiment

Authors :
Léon del Forno
Véronique Bouchard
emlyon business school
business school, emlyon
Source :
Learning Organization (The), Learning Organization (The), 2012, pp.326-336 P
Publication Year :
2012
Publisher :
HAL CCSD, 2012.

Abstract

PurposeManagement practices and education are presently in a stage of reappraisal and a growing number of scholars and experts are suggesting that managers should be taught and adopt the approach and methodologies of designers. The purpose of this paper is to imagine the impact of this move and to try and foresee whether “management as design” is an inescapable evolution or just another management fad.Design/methodology/approachOnce the notion of management as design is defined, a thought experiment is proposed to the reader under the guise of a forged business case whose various implications are progressively exposed and discussed.FindingsThe adoption of a design approach holds profound transformative potential for the positioning, offer, value chain and processes of firms but it also implies a substantial re‐arranging of the relations between co‐workers, and between managers and subordinates. Beyond the initial shock that the introduction of a radically different approach inevitably entails, management as design is exposed to three perils: the reduction of design approaches and methods to a mere set of tools in the hands of self‐appointed experts; the rejection of its open‐ended and inclusive methods on account of their lengthy and time‐consuming nature; the inherently hard‐to‐manage relations between traditional managers, on the one hand, and managers as designers, on the other.Originality/valueThe article uses the power of a fictional narrative to explore and draw some of the firm‐level and individual‐level implications of the adoption of “management as design” approaches and methodologies by a hypothetical company.

Details

Language :
English
ISSN :
09696474
Database :
OpenAIRE
Journal :
Learning Organization (The), Learning Organization (The), 2012, pp.326-336 P
Accession number :
edsair.doi.dedup.....77b1f2e14cc313a758145890f993ed61